In response to a need to control variance in the delivery of information to its clients and prospects, a leader in the insurance/healthcare industry sought to develop a series of Web Learning modules to satisfy its E-learning objectives.

Since its product offerings are sold through large group insurance professionals and direct to employer, they wanted to ensure the consistent delivery of their message.

DCS was hired to manage all the details including the RFP process and analysis of submissions. We structured the project for:

►  the development of ten bilingual web based E-learning modules

►  worked closely with our client and the third party project team to develop a custom branded interface and video production

►  defined necessary changes and requirements to IT infrastructure to support internal hosting of the completed solution.

The success of this project has resulted in renewed interest in the company offerings, has been highlighted on television news media segments and has enabled our client to initiate re-launch activities within its key client base.

During a client engagement, DCS identified an opportunity for a new product offering to act as a resource to its network of more than 10,000 consultants worldwide.

We were able to identify, define, complete a comprehensive research study detailing the opportunity and potential gains. We obtained buy-in from all levels of management and take ownership of the project.

The outcome was the development of the first cross-functional tax, governmental, business and legal database of its kind within the largest global professional services firm in the world. Not only did the final product exceed the client's expectations for the delivery of a centralized and scalable resource for client information, it increased the availability and accessibility of business critical resources.